Lost Arrow will gladly provide a refund or replacement for missing or incorrect items in your order. To qualify, please contact us at lostarrowbuffaloco@gmail.com within 24 hours of delivery with photo documentation and your order details. Lost Arrow is not liable and will not provide refunds for: Delays, damages, or losses occurring after the package has been dropped off at the third-party shipping facility. Delays or undeliverable shipments due to incorrect or incomplete shipping addresses or lack of information for proper delivery location and access. Delays in receiving and unloading perishable items once delivered. Please make arrangements to retrieve package once delivered. Reimbursement or refunds of shipping costs or product value for issues arising after carrier transfer. For the most up-to-date tracking information, please refer to the link provided in your order confirmation email or text message. Please refer to Shipping and Delivery Policy for more information.
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